Though they may not be readily obvious to the average user, the benefits of on-premise CRM are quite numerous no matter how elaborate your office management goals may be. Businesses both small and large need the peace of mind that comes from reliable, in-house software that’s easy to access and free from the sometimes frustrating complexities of operating in the cloud or dealing with hosted software.
For instance, consider the outcome of connectivity losses. With most of the data and security features of off-premise CRM located elsewhere, any breakdowns in Internet communications, whether intentional or accidental, can cause serious setbacks for business, particularly financial loss and diminished business reputation. One of the biggest benefits of on-premise is that the risk of data inaccessibility can be significantly reduced, leaving internal operations running smoothly despite external circumstances.
One of the most important benefits of on-premise CRM solutions to consider carefully deals with security and integrity of business information. Some companies will view sharing confidential customer contacts and information with an outside vendor – despite well-advertised security features – as quite a risky endeavor. The greatest benefits of on-premise CRM lie in its ability to give users exclusive control of sensitive company information.
Additionally, the benefits of on-premise can mean less money spent on monthly fees and costs and more money available for company growth. Most cloud or hosted solutions offer services available “for rent” with users paying timed fees to keep the software running. On-premise solutions, however, offer solutions based on a one-time fee, eliminating the extra costs of monthly or annual contracts and licensing fees. The cost savings of on-premise software often makes it the best option in the long run.
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