The following is an inquiry sent to us via our contact form:
I’ve been using Business Contact Manager with Outlook for a number of years. After upgrading to Outlook 2016 in September, 2016, I was told, via a pop-up box, that BCM is no longer compatible with Microsoft Suites. I was not aware of the changes until after the upgrade. Now I’m stuck without the ability to downgrade to Outlook 2013 and no data. Can you please help me?
In August, we wrote about the changes Microsoft has made to Business Contact Manager. We caution all readers who use to Business Contact Manager and are wishing to upgrade to Outlook 2016 to contact us first before making the switch. We will be able to custom import your data into our interface and will do the necessary steps for backup to make sure the integration is as swift as possible for you.
How to Back Up Business Contact Manager Data
The built-in method of performing backups and restores is very easy. You can find the backup and restore option for BCM by doing the following:
- BCM 2003
Business Tools-> Manage Database… - BCM 2007
Business Contact Manager-> Database Tools-> Manage Database… - BCM 2010
File-> Business Contact Manager-> BackUp and Restore - BCM 2013
File-> Business Contact Manager-> BackUp and Restore
From there, the backup and restore process is swift; select the backup location and provide the password for the backup of the database. You may need an external hard drive to host your data. If your backup is on the same disk as your original database and your hard disk fails, then your backup will be lost.
As well, we caution you not to make any upgrades to any software without backing up your data first in a safe location. If the upgrade fails and you are not able to access a certain program, you can easily restore it to a point when the program was working; hence where your backup comes into good use.
So if you are in a similar situation as one of our inquirers, do not panic. All you need is a copy of your backup and we’ll help you with the rest.
Why choose InfoFlo?
- There’s minimal switchover cost
- Training provided to all employees and managers
- Affordable – Outlook Sync feature is only $69/user
- Complete office solution with project management, social media, phone system integration and more.
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