10 Traits of the Worst Sales People

10 Traits of the Worst Sales People that you should always avoid:

bad sales experience

1. Lateness

Not being punctual for meeting and customer phone calls is a big no-non in the sales world. First impressions are also the lasting ones.


2. Poor Presentation

Presentation is the first thing that a customer sees. Make sure your shirt is tucked in, your top button is done up and your tie in the right place. As well, you want to make sure your tie is long enough to hit the belt line and your belt line is in the middle. Forgetting to put on a belt may cause your pants to fall too low, which also affects your presentation. As well, keep your files organized in a duo-tang or binder. Take them out only when needed.


3. Bad Temper

Good sales reps know how to control themselves. Bad sales reps, on the other hand, lose their temper over every small thing. Sales environments keep people on edge, with lots of pressure coming down from the top to hit sales quotas. A good rep is able to take that pressure that comes down from above, and put a positive spin on it while encouraging, and supporting their staff members.


4. Focus too much on making the sale

Bad sales representatives focus too much of their attention on the product or service they are selling and not enough on the particular needs and wants of the potential and existing client. No two customers are the same; each solution you propose must be customized to their needs.


5. Poor Organization

Sales people without organization will fail. They cannot inspire others, motivate performance, or create sustainable value to their team. The best place to find help in keeping yourself and your tasks and schedules organized is a On-Premise CRM tool.


6. Focus on Themselves Only

If a sales rep doesn’t understand the concept of “service above self” they will not win over the trust, confidence, and loyalty of their customers. Any sales rep is only as good as his or her customer’s desire to buy the products they sell.


7. See Experience as Tangible

Experience is definitely important, but when it doesn’t translate into better skills, better performance, and greater achievement it is useless. Experience that just “is” is a waste. Saying “I have more experience in sales” is like saying “I don’t need to justify my decisions or actions.”


8. Failing to Admit Mistakes

Failing to admit responsibility or mistakes should not be in the vocabulary of sales rep. Making sales for your business is hard. We’re human and we make mistakes too. When we make mistakes, it impacts everyone. There is nothing wrong with apologizing and moving past them.


9. Confusion

One of the worst things you can do in sales is not know when to close a sale. It’s not just a common fault, but a lethal one as well.


10. No follow-ups

Not following up on a hot prospect is bad practice in sales. It is courteous and good for business to see if the customer is still interested, wants to renew or is satisfied with the product/service they received.


How To Pitch a Story to a Journalist

Journalists are very picky people and for good reason. You would be, too, if you had hundreds of people a day emailing you and asking if they could feature your story….Especially when every caller is thinking that their story is more important than the last person that called or emailed you.

Try implementing the following 5 tips to help build relationships with key journalists and boost the odds of getting coverage.

Write a catchy subject line. If you want to break through the clutter, you need to stand out. It also helps to noticeably indicate that you are sending a release or pitch, so the recipient knows it’s not an email that is meant to be in the junk box.

Personalize it. Avoid mass emails with no personalized messages. Research the journalists who cover your area and focus on what they want to hear. Target your pitch to the individual journalist and make reference to their individual work. Don’t overgeneralize.

Get to the point. Your pitch is going to a journalist, not the readers just yet. You don’t need to quote each person or list every source. Offer them the general summary (abstract); the journalist will decide what to feature and what not to.

Timing can be everything. Try to time your pitch with the relevant news of the day. If you are launching a snow-removal service, don’t start pitching in the middle of summer. For example, no one wants to be pitched about Christmas in March.

Be story focused.  Focus the story on the facts, rather than the opinions and speculations. If you want to add an opinion, put it in quotations. Follow the 5W AND 1H rule.

Sales people should also pay attention to these tips as they are applicable to those who do email marketing campaigns. InfoFlo is an on-premise CRM tool that offers an email marketing add-on to all interested enterprises looking to build their customer base this way. Each user with email marketing access can easily create professional email marketing campaigns and email templates, manage subscribers, and send to unlimited contacts all for one flat fee of $49/user.