10 Traits of the Worst Sales People that you should always avoid:
Not being punctual for meeting and customer phone calls is a big no-non in the sales world. First impressions are also the lasting ones.
2. Poor Presentation
Presentation is the first thing that a customer sees. Make sure your shirt is tucked in, your top button is done up and your tie in the right place. As well, you want to make sure your tie is long enough to hit the belt line and your belt line is in the middle. Forgetting to put on a belt may cause your pants to fall too low, which also affects your presentation. As well, keep your files organized in a duo-tang or binder. Take them out only when needed.
3. Bad Temper
Good sales reps know how to control themselves. Bad sales reps, on the other hand, lose their temper over every small thing. Sales environments keep people on edge, with lots of pressure coming down from the top to hit sales quotas. A good rep is able to take that pressure that comes down from above, and put a positive spin on it while encouraging, and supporting their staff members.
4. Focus too much on making the sale
Bad sales representatives focus too much of their attention on the product or service they are selling and not enough on the particular needs and wants of the potential and existing client. No two customers are the same; each solution you propose must be customized to their needs.
5. Poor Organization
Sales people without organization will fail. They cannot inspire others, motivate performance, or create sustainable value to their team. The best place to find help in keeping yourself and your tasks and schedules organized is a On-Premise CRM tool.
6. Focus on Themselves Only
If a sales rep doesn’t understand the concept of “service above self” they will not win over the trust, confidence, and loyalty of their customers. Any sales rep is only as good as his or her customer’s desire to buy the products they sell.
7. See Experience as Tangible
Experience is definitely important, but when it doesn’t translate into better skills, better performance, and greater achievement it is useless. Experience that just “is” is a waste. Saying “I have more experience in sales” is like saying “I don’t need to justify my decisions or actions.”
8. Failing to Admit Mistakes
Failing to admit responsibility or mistakes should not be in the vocabulary of sales rep. Making sales for your business is hard. We’re human and we make mistakes too. When we make mistakes, it impacts everyone. There is nothing wrong with apologizing and moving past them.
One of the worst things you can do in sales is not know when to close a sale. It’s not just a common fault, but a lethal one as well.
10. No follow-ups
Not following up on a hot prospect is bad practice in sales. It is courteous and good for business to see if the customer is still interested, wants to renew or is satisfied with the product/service they received.