In one of our previous posts we discussed the implications of working with outdated software. The highlights include costly outages, inadequate support, increased concerns over security breaches, and sharp learning curve for new employees. No one can decide for you whether to upgrade the older software to a much newer one or to continue using the old outdated software and simply offer intensive training to all staff. You have to make the decision yourself.
What we can do is help you make informed decisions by providing you with the facts and best practices.
Recently, I was browsing through CNN and came across an article on smart luggage. The article got me thinking and made me scratch my head once or twice. I traveled 7 times overseas to Europe, the Middle East, and Asia. Of the 7 times I traveled, twice an airline lost my luggage. I eventually got the luggage back…but the first twenty four hours were the most hectic. The airline would not reimburse me within the time period because they claimed that 95% of the lost luggage cases are resolved within 24 hours.
I don’t know about anyone else’s experience, but I was very upset. I was traveling throughout France and the next day I would be going to a remote city of Avignon. The day after was a Sunday and holiday in France and the likelihood of me getting my luggage that day was zero to none. I ended up getting my luggage the same evening, but the worry and the sweat of spending my holiday without my personal goods was unfathomable. The entire trip was only 10 days.
The Jumbo Jet Maker Airbus recently unveiled a new concept design for smart luggage at the Paris Air Show. The luggage would have an embedded tracking device capable of transmitting their locations to travelers and even contacting airlines directly when they get lost or misplaced. This product is still in the development stage, but it gives travelers like me a sense of relief.
Getting back to outdated CRM Software….when using it, you never realize the additional perks that come with newer, and more advanced software. You may be struggling to juggle various tasks and ensure that every employee who works for you stay productive. But why struggle, when you have so many options out there to help you make the most out of your work day and to better streamline operations?
Same thing with those old, ripped suitcases. Why keep those old suitcases when you have ones that are more light weight, more durable, and soon will even be embedded with a GPS tracker?
Call Carmel Vision at 1-855-Infoflo to learn more about how our contact management system can help you become more productive, greener, and proactive in resolving customer complaints and concerns. Let us show you what you’e missing out on and help you fill in the gaps.
