The Power of Bluetooth 4.0

Wireless technologies have been revolutionizing our domestic life since the invention of home radios. Since then every new kind of wireless technology and every new application has brought us more innovative changes to the home than their predecessor.

Television used to receive its signal wirelessly, which enabled it to be adopted in the 1950s at a speedy rate. As the use of cable TV became widespread, transforming a wireless signal into a non-wireless one, wireless remote controls added to the comfort and luxury.

Cordless phones also added convenience to the way we communicated over the phone. Wireless garage door openers and other special-purpose wireless devices enhanced our living standards subtly. You probably have a Wi-Fi network in your home and around the office, which you use to connect computers, laptops, smartphones and possibly your Smart TV to the Internet.

In addition, you probably heard of the wireless tool – Bluetooth. If you use a wireless headset to speak on the phone when driving, or a wireless keyboard or mouse with your laptop, you’re most likely using Bluetooth.

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Now a brand new technology, nothing like what we’ve seen before, is changing the way we live, the way we work, and the we interact with each other. It’s the Bluetooth 4.0. It is also not something that you can buy in-store.

How will Bluetooth 4.0 be different from its predecessors? The real benefit of Bluetooth 4.0 is energy efficiency. Designed primarily for devices that collect information frequently, either as much as five times a second or just once every hour, the standard is optimized for long battery life. In fact, users may see longevity increase by 5 to 10 times depending on the purpose of your usage. Experts argue that traditional wireless mouse and keyboard using the new technology could last between five and seven years before needing a change in battery–likely outlasting the life of the product itself.

With performance like this,  Bluetooth 4.0 will be making a big impact in the personal fitness and health market. Already there are bushels of gadgets designed to track users’ daily activity, whether it is on a treadmill, hike, or in the office. The Fitbit Wireless Trainer, Nike’s new Fuelband , Motorola MOTACTV to name a few.

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4 Tips for Training Staff on New Software

Forward-thinking businesses seek opportunities to bring in new software to help run their business more efficiently. The most common problem they face is their staff – who do not want to see change and are worried about not being able to understand the new technology in place.

If you decide to implement the new business software, you should make sure all your staff understands the purpose of the new software, the benefits of this, and any important points of what the software package can do to improve their productivity and performance. The more you explain the more likely it is that your staff will understand and enjoy the new training.

Here are 4 tips to keep in mind when training your staff on new software or any technology introduced in the workplace:

 

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  1. Pair up workers-Encourage all employees to teach one another through what is called the buddy program. In order for this system to work, your company should have support and established structure in place. Otherwise, staff members could get tied up in their daily duties and let opportunities slip away.

 

  1. Mentorship opportunities – Start an in-house version of a formal mentorship program.  Pick 10 of your best employees from among a group who has volunteered to become mentors.  In order to ensure that both sides commit to the training process, it’s important to set up a framework. Both parties should make a long-term commitment (i.e. 3 months) and that means meeting for at least 1-2 hours a week until the mentee is comfortable using the software.

 

  1. Cheerlead– Opt for a more realistic, yet positive portrayal of the upcoming changes. Your employees will look to you as their manager for direction on how to feel and what to think about the new implementations, and many will resist change simply because it’s change. Experts advise mangers to answer the “‘what’s in it for me?’ question for anyone you expect to use the software—which is really just another method to ensure your staff knows the importance of why they are learning what they are learning.

 

  1. Use positive reinforcement -Want your team to stay motivated during the training and beyond? Use positive reinforcement every step of the way.  Experts argue that positive reinforcement both shapes behavior and enhances an employee’s self-worth. And if you use positive reinforcement immediately after someone learns something new, you’ll encourage fast and thorough adoption.

Although there is an upfront cost, the long term value far exceeds the cost. If your employees do not know how to use the system properly, they won’t buy into your proposal. When staff members don’t buy into what you’re doing, this nullifies any potential future returns. With Carmel Vision you don’t have to worry about lost investments. Our account managers will prepare you for the transition and provide you with the ammo you need to ensure the staff that the investments you are making are smart ones.

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5 Signs It’s Time To Upgrade Your CRM Software

Many businesses face the issue of outdated CRM software. They invest in one software solution and want to keep it no matter how costly it is. When you bought it, your software almost certainly worked without any problems, enhancing your team performance and productivity. Like anything else to do with technology, however, software can become outdated and archaic over time. Not only can outdated software slow you down, but it can harm your reputation. Here are five important things to look for that may indicate it’s time for you to find a new software solution.

 

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Costly Outages:

Software crashes are a fact of life. When that software is outdated, however, crashes tend to happen much more frequently. When the system is down, it can have a significant impact on your ability to offer customer service as well as your employees’ productivity levels. Think about it – the ultimate purpose of having software in the first place is to streamline operations to make everything run in the most effective and productive way possible. When you’re dealing with frequent outages, the exact opposite happens.

 

Inadequate Support:

It happens to the best of us. The representative to your old software provider is practically attached to your hip….that is, until you paid him his commission. Then, just as quickly as they swooped in to buy your time and win you over, they seem like a distant memory. If you’re dealing with this lack of support, it’s probably time to upgrade to a newer Customer Relationship Management solution. More importantly, it’s time to choose a solution that offers unyielding, professional after-sales support.

 

Sharp Learning Curve:

One of the advantages to a newer software solution is that it is designed to be easy to implement and use. This would mean that it would be simpler to train on and faster to deploy. Older, obsolete software tend to be clunky and complicated, making it challenging to train new staff who join the team. The result is a tremendous waste of time and resources that could be better spent on other, more important things like business development and customer service.

 

Inaccessible Information:

If you wanted to know the email addresses you sent an email blast to last month, how long would it take you to find out that information? If you asked your employees how many calls they made today, how long will it take them to tabulate that information? For companies that rely on old contact management systems and spreadsheets that need to be constantly updated and reconciled manually, it could be a long wait. The pace of business is faster than ever before, which means employees across your company need immediate access to key data. Why not take advantage of this?

 

Redundant Tasks:

Outdated software often involves manual labour and redundant tasks that can simply be eliminated with the right automated tool. With the more up-to-date and sophisticated CRM software, you can automate almost any task, which means you can utilize your existing resources more efficiently. When you let technology do the heavy lifting, you free up your team to do more important business tasks, providing the opportunity to grow without the need to pay more employees. Not to mention, you eliminate the risk of human error which ultimately saves you and your company money over time. Voila!

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