The Workgroup VFC server automatically tracks all incoming and outgoing emails without affecting existing Outlook functionality. All messages tracked by Workgroup VFC are also available from within Outlook. Workgroup VFC uses Outlook as its default email editor.
Messages managed by Workgroup VFC are dynamically associated with defined Workgroup VFC entities such as contacts, companies, teams, jobs, etc.
Messages managed by Workgroup VFC are dynamically associated with defined Workgroup VFC entities such as contacts, companies, teams, jobs, etc. With a single click a Workgroup VFC user can view all inbound/outbound emails associated with a selected entity within the 5 dimensional management system of the logged in user. Moreover, each email has an associated permission control definition allowing higher level users to view and search messages sent/received by their subordinates.
Unknown messages arriving from unfamiliar senders are systematically filtered; however they can be related to known entities if their origin is determined to be friendly. Any subsequent messages arriving from this source will then be dynamically related to the given object.