contact management software

Lower Monthly Cost:

Conference Room- Create a conference call between multiple parties at multiple locations using different phone types; e.g. conference call a local extension, remote fixed line, mobile and VoIP connection all in one conference.

Cascading- Now your workforce can easily stay connected and lower long distance charges with InfoFlo PBX cascaded. Connect multiple InfoFlo PBX devices in different locations creating one unified telephone system for your company.

Extensions- Add an unlimited amount of extensions for free.

Line Selection- Select the desired telephone line to make an outgoing call. This feature allows users to select the appropriate line when making a local or long distance call.

Permission Controls of each Extension- Administrators can grant and deny access to features and set calling permissions for any extension on InfoFlo PBX.

Remote Management- Administrators can change configurations of InfoFlo PBX from remote.

Voip- InfoFlo PBX supports Voice Over IP. Using VoIP can dramatically reduce long distance charges.

Voicemail- No need to pay for voicemail services from your local telephone company. Voicemails are recorded when you are away from your desk and can be retrieved and listened to from anywhere.

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Auto Attendants (IVR)- Allows callers to be automatically transferred to a user's extension without the intervention of a receptionist. e.g. select 1 for sales, 2 for support...

Assisted transfer- Announce the caller to the recipient before making the call transfer.

Blind transfer- A simple call transfer.

Call Parking-Transfer any call to the parking lot extension and InfoFlo PBX will read back the parking spot number where the call is parked. Retrieve the call by simply entering that extension.

Custom Music on Hold- Upload your own music and messaging on hold to completely customize your callers' experience.

Dial-By-Name Directory- Dial a customer by their name using the phones numeric keypad.

Multiple Custom Voicemail Greetings- Create multiple custom voicemail greetings and assign each voicemail when you are unavailable versus on the phone.

Queues- Call Queues go by many names, ACD groups, hunt groups, ring groups, and more. InfoFlo PBX supports unlimited call queue extensions for routing calls to groups of extensions or departments.

Queue Timeout- When callers have been waiting in the queue for too long, you can route them to any extension you wish.

Queue specific Music on Hold- Specify different playlists for all of your call queues to tailor music and messaging appropriately for your audience.

Reject Calls- Don't want to answer that call? Reject the call and send it to your voicemail.

Time Intervals- Incoming calls can be handled differently depending on day of month, week or time of day. Now you can professional handle calls during and after regular business hours with InfoFlo PBX.

Total Access:

Call Forward- Forward a call to a local or remote extension, ring group or voicemail.

FollowMe- Feature which assures that an employee is never out of reach. Irrespective of their current location the owner of the extension can always be reached.

Flexible Voicemail Access- Check your voicemail using 1-touch voicemail access from your phone, call in remotely from any phone to check your messages, click to play your messages through your email, and even listen online from anywhere.

Voicemail to E-mail- Receive all voicemails to your email inbox. The voicemail is sent as an attachment to the email address of your choice and users can double-click to play message.

Security & Simple Installation:

Auto IP Discovery- Just plug in InfoFlo PBX and within second the IP will be located giving you full access to begin using InfoFlo PBX.

Built-in Firewall- Eliminate the need to set up a firewall on your local network. InfoFlo PBX comes pre-installed with a built firewall making it easy to set up and provides superior security.

Enhanced SIP Registration Security- Register external extensions outside the local network without the fear of hackers accessing your PBX device.